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Frequently Asked Questions

  

  1. What are your shipping rates? Answer: Our shipping rates vary depending on the destination and weight of the package. You can view our shipping rates during the checkout process.

  2. Do you offer expedited shipping? Answer: Yes, we offer expedited shipping for an additional fee. You can select this option during the checkout process.

  3. Can I get a refund if I'm not satisfied with my purchase? Answer: Yes, we offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, you can return it for a full refund.

  4. What is your privacy policy? Answer: We take your privacy very seriously. We do not share your personal information with any third parties, except as required by law.

  5. Can I place an order over the phone? Answer: No, we do not accept orders over the phone. All orders must be placed through our website.

  6. Do you offer samples? Answer: We do not offer samples at this time.

  7. Can I get advice on how to use a particular product? Answer: Yes, we have a team of beauty experts who can provide advice on how to use our products. You can contact us through our website or social media channels.

  8. Do you offer wholesale pricing? Answer: Yes, we offer wholesale pricing for businesses. Please contact us for more information.

  9. Are your products eco-friendly? Answer: We offer a selection of eco-friendly and sustainable products. You can browse our eco-friendly collection on our website.

  10. How do I know if a product is out of stock? Answer: If a product is out of stock, it will be indicated on the product page. You can sign up for a notification when the product is back in stock.